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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Changed cyan cartridge now printer won't print

HP Recommended
HP Officejet Pro 8610

I just changed a yellow cartridge from a previously  purchased box of color cartridges a week ago with no problems. This cyan cartridge is from a newly purchased box and is the 1st cartridge I am using.

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@bk-sav11, Welcome to HP Support Community!

 

I see that you're experiencing print quality issues after changing the ink cartridges, this could be an issue with the ink or the printer ink system.

 

I'd suggest you follow the steps from the document Color or Black Ink is Not Printing to isolate and resolve the issue.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Try printing.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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