1) My current printer has developed ink replacement issues and I can't get it to work after inserting two different cartridges at two different times. I thought about buying a new HP printer but it uses different cartridges. So my question is, if I get a new printer, what do I do with my extra cartridges and how do I get credit for them towards different ones?
2) Also, the printer fails after I change an ink cartridge. I got it to work again once, but then had to change a 2nd cartridge, and this time I can't get it to work again at all, even after shutting down and pulling the cord and reconnecting. I'm very discouraged with the poor customer service: chats don't work, no way to email for support found, phone number just sends you back to the failed support page. Very frustrating. Please help.
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