Changing region setting from Europe to USA for Tango X

[sendtojames]

Dear HP,

We purchased a Tango X inkjet printer a few years ago in Germany and have been using 303 (equivalent to US 64) inks. Inserting a 64 ink after moving to the US results in error saying "Not Intended For Use In Current Device". I saw from other threads that my printer requires reset from Europe to USA. Could you please help me to do so?

Thanks in advance.

James

[Sneha_01]

Hi @sendtojames,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I will surely help you with the Regionalisation.

To perform a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. Make sure HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

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Rachel571 
HP Support