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HP DeskJet 3760 All-in-One Printer

Hi I purchased a printer last week and can't claim my 4 months free ink. When I print the page off with the code on / printers eMail address it doesn't print either of them.  It says the printer has not been set to install updates automatically.and aload of other writing. I'm sure I set it up for auto up dates and if I haven't I can't find how I can. I only have a few days left to claim and now it's saying to claim my 3 months instead of 4. 

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@Kegs86

 

Welcome to HP Support Community! 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Kegs86

 

Welcome to HP Support Community! 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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