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HP Recommended
HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 11

The ink colors are incorrect when printing on clear sticker paper.

1 REPLY 1
HP Recommended

@TADJM 

 

Welcome to the HP English Community --

 

One thing you can do is to run through the Print Quality checks.

 

The printer will "do its best" when printing on the paper surface.

 

Stickers come in different print surfaces -- clear sticker print surface might not be something the printer can handle.

 

Perhaps try printing in Black/white to check whether the printer can at least print on the sticker paper in monochrome.

 

After completing the troubleshooting, try printing the content on plain paper to check whether the results are closer to what you expect.

 

 

Troubleshooting and Solutions for Print Quality Issues

HP ENVY Photo 7100, 7800 printers - Color or black ink not printing, other print quality issues

 

 

What the printer can do

Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A)

Paper handling

Input capacity
Up to 125 sheets
Standard input capacity (cards)
Up to 40 cards
Standard input capacity (envelopes)
Up to 5
Standard input capacity (transparencies)
Up to 40 sheets
Standard input capacity (secondary tray)
Up to 15 sheets
Output capacity
Up to 25 sheets
Media sizes supported (metric)
A4; A5; B5; DL; C6; A6
Media sizes supported (U.S. standard)
Letter, Legal, 4 x 5 in, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media sizes, custom (metric)
97.79 x 215 to 127 x 355 mm
Media sizes, custom (U.S. standard)
3.85 x 8.5 to 5 x 14 in
Media types
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled
Media weight supported (metric)
70 to 90 g/m²
Media weight supported (U.S. standard)
18 to 22 lb
Borderless printing
Yes (up to 8.5 x 11 in, 216 x 297 mm)

 

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

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HP ENVY Photo 7855 All-in-One Printer  

 

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Dragon-Fur

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