cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 3
72
Flag Post

Color cartridge ran out after 16 pages

HP Recommended
HP ENVY Photo 7800
Microsoft Windows 10 (64-bit)

I just purchased this printer and the color cartridge that came with it ran out quickly, no big deal. I bought more ink and replaced it. This one ran out after just 16 pages! Is there something I can do?

2 REPLIES 2
HP Support Agent
HP Support Agent
13,093 13,078 701 533
Message 2 of 3
Flag Post
HP Recommended

@Lankford

 

Welcome to the HP Support Community.

 

The cartridges that come with the Printer are called setup cartridges and are  meant to set the printer up. They are not the regular inks.

 

It also depends on the quality of print and the content of the print.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

Reply
0 Kudos
Level 1
5 3 0 1
Message 3 of 3
Flag Post
HP Recommended

Yours might be doing the same thing as my Deskjet 2724 is doing. It defaults to 'HP Glossy Brochure or Professional Paper' so prints slowly at a quality that consumes lots of ink. I've got 64 bit Windows 10 on my laptop as well. It strikes me that there's a bug in the 'HP Smart' app that nobody has fixed. 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation