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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kinofrad
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Message 1 of 2
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Color printing

HP Recommended
HP Deskjet 5550
macOS 10.15 Catalina

I recently bought a new color ink cartridge.  The test print that happens automatically the first time you print after installing a new cartridge printed all the colors, but I can't get it to print color on anything at all!  I have checked the settings when I print and don't know what else to do.

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@kinofrad

 

Welcome to the HP support community.

 

I understand that your printer is not printing in color, I am glad to assist you.

1) Does the copy print out the same way?

2) What's the application you are trying to print from? Have you tried printing from a different application or device?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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