Printer only prints in pink tones and yellows. Have cleaned the printer head both manually and using the printer tool, still doesn't work. Printer is also plugged into the wall and has been aligned. Brand new cartilages as well. Is there somewhere we can take the printer to be serviced?
Please reach out to the HP Support in your region regarding the service options for your printer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
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