Colors not correctly printing - HP OfficeJet Pro 8035

[Dmcmillen7]

Printing quality with the correct colors has gone downhill recently and black cartridge changed also.  Have done all the cleaning, print heads, alignment and colors are way off.  Any ideas?

[sandytechy20]

@Dmcmillen7

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

This might require one on one interaction with phone support.

I am sending you a private message with the steps to talk to HP support. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.