What's the best next step after you have tried the Whatsapp access in Ireland and had several case numbers assigned, the replacement is promised and you still don't get it? I entered a query and chatted to Pankaj, Ankit (case number [Personal Information Removed]) and finally Ashish Ullman with case [Personal Information Removed]who finally promised a replacement on 23rd March. The previous Whatsapp conversations got interrupted because it takes so long to talk to them due to the gaps between you sending a message and them replying.
Sadly no replacement colour cartridge has ever arrived, ironically in March a black and white cartridge arrived on it's own (so at least I can print in black and white) but because the system is pretending I have a working colour cartridge I don't get that replaced. Is it better to just buy your own and exit the HP ink contract?
Funnily enough the M button of our new HP laptop just popped off and it seems the plastic clip is half broken so I am going to try and get replacement button on a separate thread.
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