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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Colour issues with my printer

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05-04-2025 07:50 AM - edited 05-04-2025 07:50 AM
@DMH78, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear you're having trouble with your printer. Here are a few steps you can try to resolve the color issues with your HP DeskJet 4220e:
Check Ink Levels: Ensure that your color ink cartridges are not empty or low. Replace any cartridges that are running low.
Clean the Printhead: Use the HP Smart app to clean the printhead, which can help fix many print quality issues, including incorrect colors.
Print Quality Diagnostic: Run a print quality diagnostic from the printer's settings menu. This can help identify and fix any issues.
Update Printer Drivers: Make sure your printer drivers are up to date. You can download the latest drivers from the HP Support website.
Check for Blockages: Sometimes, dried ink or debris can block the printhead. Carefully clean the printhead and the area around it.
You may refer to this document - HP DeskJet 2800, 4200, 4900 Printers - Color or black ink not printing, other print quality issues |...
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support