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‎03-11-2021 01:26 PM

HP Recommended
Product: HP ENVY Photo 7858
Operating System: iOS

Hello I can print 4x6 & 5x7s PHOTOS with no problem but when I print an 8x10  PHOTOS continuous horizontal lines are going straight down the picture and they are bright, its like each time the printer does that pause is when the line happens. Just wondering what I can do do fix this issue. I’m also using photo paper. 

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1 REPLY 1

‎03-14-2021 03:33 PM

HP Recommended

@DiamondJ

 

Welcome to the HP Support Community.

 

What's the weight of the photo paper being used? If you're able to print on 4x6 and 5x7, it can't be a printer issue. It's mostly to do with the setting or the media type/brand.

 

Let us know 🙂

 

Thanks !


I am an HP Employee

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