cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
GavBr
New member
1 0 0 0
Message 1 of 1
53
Flag Post

Cyan Colour Not Printing OfficeJet 6950

HP Recommended
OfficeJet 6950
Microsoft Windows 10 (64-bit)

Hi there,

For some reason our OfficeJet 6950 has stopped printing the Cyan colour. I have done some of the stuff I have found, for example, removing the cartridges, pulling the power, waiting 2-3 mins and holding down the power button for 30 seconds to clear charge. I have also factory reset the printer and it still wont print Cyan.

We have also used a new Cyan cartridge, same problem. 

I have checked the physical connections and also given the jet bit a wipe but still not working, all appears to be physically fine.

Any ideas?

Gav

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation