Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Put a new cartridge in, first one, and it stopped working. Just got another one from hp it doesn’t work either
@RDEDes, Welcome to HP Support Community!
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted for further assistance.
TEJ1602 I am an HP Employee
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