Cyan Printing Problems

[Agh5]

Like many users, cyan on my HP 8030 quit printing. The printer test report shows the cartridge is FULL, but does NOT print the cyan color. I changed the cyan cartridge anyway, but no joy. Is it possible that the print mechansm for cyan is just busted? If that's the case, can it be repaired? If not, buying a new printer seems like a real waste. Can anyone shed light on this?

[Nal_NR]

Hi @Agh5,

Welcome to the HP Support Community. 

I'd like to help!

I understand the printer is not printing in Cyan. Make sure you are using HP ink cartridges.

Kindly perform the steps mentioned in this document - Black Ink Not Printing, Other Print Quality Issues

Clean the ink cartridges and the printhead up to 2 times and print a test page to check the result.

If the issue persists even after replacing the ink cartridges, I'm afraid this is a hardware issue with the printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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