cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Mikeeyes
New member
1 0 0 0
Message 1 of 2
78
Flag Post

Cyan color not printing

HP Recommended
Office Jet Pro 8035
Microsoft Windows XP

My Cyan cartridge prints pink instead of blue. I just changed all of my instant ink cartridges, so they are all at full capacity. 

 

Of course my printer is out of warranty by 2 months, and I can't get through to speak with a live person. Please advise what to do next. Thank you to anyone that can help!

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,558 1,539
Message 2 of 2
Flag Post
HP Recommended

@Mikeeyes, Welcome to HP Support Community!

 

I'd first suggest you follow the steps from the document Black Ink Not Printing, Other Print Quality Issues to isolate and resolve the issue.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation