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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
PeteStPete
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Cyan is not printing on HP Officejet 6700.

HP Recommended
HP Office Jet 6700
Microsoft Windows 10 (32-bit)

I have tried everything I found on this website but none have helped.  I have replaced with a new cartridge to no avail.  I am not under warranty so I cannot get ANY help.  Suggestions? ready for a new printer at this point. Scan function hasn't worked on wireless in over a year.  

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Kumar0307
HP Support Agent
HP Support Agent
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@PeteStPete, Welcome to the HP Support Community!

 

I understand the printer is not printing in Cyan.

 

Make sure you have tried the steps mentioned in this document - Color or Black Ink is Not Printing

Clean the printhead up to 2 times and print a print quality report to check the result.

Try making a standalone copy in color and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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