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D1520 Blue Prints As Pink

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Blue and green are printing as purple and pink. I swapped out the color cartridges, reset the printer, printed test page. Blue prints normally on test page, but will not print correctly on any other page or shade of blue I try to print. Can support please contact me? What a rip that I can't even reach anyone to get help with my product.

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HP Support Agent
HP Support Agent
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HP Recommended

@HaywirePrinters, Welcome to the HP Support Community!

 

This is a pretty old printer and due to its age, the support options are limited. Kindly perform the steps mentioned in this document to resolve this issue - Faded or Dull Colors in Printouts

 

If the issue persists, and if the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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