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HP Recommended
HP PRINTER 8725
Microsoft Windows 10 (64-bit)

IM HAVING A DELIVERY PROBLEM FOR AN HP INK CARTRIDGE ORDERED ONLINE AND I CANT USE MY PRINTER WITHOUT THE CARTRIDGE EVEN THOUGH ITS A COLOR CARTRIDGE AND I WANT TO PRINT BLACK AND WHITE

1 REPLY 1
HP Recommended

@AVRUME, Welcome to the HP Support Community!

 

To assist you better, kindly elaborate on the issue.

Are you getting any errors with this ink cartridge?

If yes, perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

This printer needs to have all 4 ink cartridges installed with a good level of ink for you to either print in black or color. You cannot print if any one of the ink cartridges is missing or low.

 

I hope that answers your concern adequately. Let me know! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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