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‎08-14-2023 08:49 AM

HP Recommended

I recently talked to an agent a month or two ago about my ink cartridge and they were supposed to send a new yellow ink but i never recieved it my most recent one is dead and it's not working with the printer at all 

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1 REPLY 1

‎08-16-2023 12:45 PM

HP Recommended

Hi @Candace16 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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