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‎07-14-2025 09:00 AM

HP Recommended
Operating System: Microsoft Windows 11

I purchased an HP 952 Cyan Ink Cartridge last year and installed it for the first time this morning, but unfortunately, it did not work. The cartridge is still under warranty, which expires in November 2025.

Could you please advise me on the steps I need to take to request a replacement?

Thank you in advance for your assistance.

1 REPLY 1

‎07-16-2025 10:03 AM

HP Recommended

Hi @peraltajc,

Welcome to the HP support community.


I understand you have trouble with the ink cartridge and are looking for a replacement. Could you elaborate on the issue for better understanding?

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product number: - Click here

 

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

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