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‎04-30-2024 03:02 PM

HP Recommended
Product: HP OfficeJet Pro 8715 All-in-One Printer

OfficeJetPro 8710 "cartridges depleted" message. I've tried unplugging from power. Cleaning the metal connector and replacing the cartridges one at a time and resetting the printer head several times. So far, nothing has fixed this message. What else can I try? The cartridges are recently replaced and warranted through 2025. 

Category:
1 REPLY 1

‎05-02-2024 05:08 AM

HP Recommended

Hi @JMVMPV,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Excellent description and a great diagnosis. It is greatly appreciated.           

 

If you have performed all the steps from this document and still having issues, I recommend you contact phone support for further options. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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