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HP Recommended
HP DeskJet Ink Advantage 5075 All-in-One Printer
Microsoft Windows 10 (64-bit)

On startup the printer's display (DeskJet 5075) shows that the marked cartridge (black) can only be used in the printer where it has been used for the very first time. Printing is blocked.

Well, this is the same printer (I only owe one!) and the same cartridge which I had used for a few weeks alreday - I print only when needed, I see this message for the first time - at a glance it seemed to be a sales trick...

What shall I do? How can I bridge the blockage?

Thanks.

 

1 REPLY 1
HP Recommended

Hi @Tone2,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

To understand the issue and help you, please share the details listed below:

 

- Error messages or Blinking lights (if any) on the unit.

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know to which device are you trying to connect your printer to eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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