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Message 1 of 2
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Deskjet F2290 does not print black. Colorprint ok.

HP Recommended
HP Deskjet 2290
Microsoft Windows 10 (32-bit)

HP Deskjet F2290 does not print black. Color ok.

Geresetted

New sofware installed

Print doctor used

No result at all.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@GerdaN

 

Welcome to the HP Support Community.

 

Are you able to copy in black?

 

Run the automatic utility to clean the ink cartridges

  1. Double-click the HP Digital Imaging Monitor icon () on the taskbar. The HP Solution Center screen opens.

  2. From the HP Solution Center, click the Settings menu.

  3. Click Printer Toolbox. The Printer Toolbox opens.

  4. Click Clean the Print Cartridges.

  5. Click Clean and then follow the on-screen instructions.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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