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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Diable ink cartridge protection

Create an account on the HP Community to personalize your profile and ask a question
Accepted Solutions
12-26-2024 01:36 PM
Welcome to the HP English Community --
Most HP printers are protected by Dynamic Security.
The protection is switched off in a few (specific and much) older printers.
According to the documentation, the protection can be switched off in select Laser printers.
See the user manual for the printer.
In general, and unless specified for the particular printer, ink cartridge(s) must all have an HP chip.
Not all third party ink sellers use HP chipped ink -- see the seller for help with any not-HP ink.
Details...
-------------------- --------------------
Which Ink Can be Used in the Printer?
Calls / Provides link to:
HP Printers - Dynamic Security Enabled Printers
Excerpted from the document
HP printers are designed to work with Original HP Ink and toner cartridges. As is standard in the printing Business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.
Dynamic security
Dynamic security equipped printers are intended to work only with cartridges that have new or reused HP chips or electronic circuitry. The printers use the dynamic security measures to block cartridges using non-HP chips or modified or non-HP electronic circuitry*. Original HP cartridges that retain the original HP chip or electronic circuitry enable the refilling, reuse, or remanufacturing of the cartridge and are unaffected by dynamic security.
Non-HP ink cartridge use (Firmware Update)
Updates have been released to correct issues in certain affected printers - only as listed
HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip
This document is for HP Officejet 6950, Officejet Pro 6230, 6810, 6820, 6830, 6970, 7740, 8210, 8610, 8620,
8630, 8640, 8660, 8700, X451dn/dw, X476dn/dw, X551dw, X576dw, PageWide 300, 400, and 500 printers.
Related to “Which ink?”
Which cartridges work with my HP printer?
Section FAQ
Topic > Can I use ink or toner cartridges not manufactured by HP?
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
12-26-2024 01:36 PM
Welcome to the HP English Community --
Most HP printers are protected by Dynamic Security.
The protection is switched off in a few (specific and much) older printers.
According to the documentation, the protection can be switched off in select Laser printers.
See the user manual for the printer.
In general, and unless specified for the particular printer, ink cartridge(s) must all have an HP chip.
Not all third party ink sellers use HP chipped ink -- see the seller for help with any not-HP ink.
Details...
-------------------- --------------------
Which Ink Can be Used in the Printer?
Calls / Provides link to:
HP Printers - Dynamic Security Enabled Printers
Excerpted from the document
HP printers are designed to work with Original HP Ink and toner cartridges. As is standard in the printing Business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.
Dynamic security
Dynamic security equipped printers are intended to work only with cartridges that have new or reused HP chips or electronic circuitry. The printers use the dynamic security measures to block cartridges using non-HP chips or modified or non-HP electronic circuitry*. Original HP cartridges that retain the original HP chip or electronic circuitry enable the refilling, reuse, or remanufacturing of the cartridge and are unaffected by dynamic security.
Non-HP ink cartridge use (Firmware Update)
Updates have been released to correct issues in certain affected printers - only as listed
HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip
This document is for HP Officejet 6950, Officejet Pro 6230, 6810, 6820, 6830, 6970, 7740, 8210, 8610, 8620,
8630, 8640, 8660, 8700, X451dn/dw, X476dn/dw, X551dw, X576dw, PageWide 300, 400, and 500 printers.
Related to “Which ink?”
Which cartridges work with my HP printer?
Section FAQ
Topic > Can I use ink or toner cartridges not manufactured by HP?
----------------------------------------------------------------------
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"