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Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Disable ink protection?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Joe4results 

 

Welcome to the HP English Community --

 

Most HP printers are protected by Dynamic Security.

 

The protection is switched off in a few (specific and much) older printers.

 

According to the documentation, the protection can be switched off in select Laser printers.

See the user manual for the printer.

 

In general, and unless specified for the particular printer, ink cartridge(s) must all have an HP chip.

 

Not all third party ink sellers use HP chipped ink -- see the seller for help with any not-HP ink.

 

Details...

-------------------- --------------------

 

Which Ink Can be Used in the Printer?

 

 HP Ink - Learn About Supplies

 

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

 

 

Excerpted from the document

HP printers are designed to work with Original HP Ink and toner cartridges. As is standard in the printing Business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.

Dynamic security

Dynamic security equipped printers are intended to work only with cartridges that have new or reused HP chips or electronic circuitry. The printers use the dynamic security measures to block cartridges using non-HP chips or modified or non-HP electronic circuitry*.  Original HP cartridges that retain the original HP chip or electronic circuitry enable the refilling, reuse, or remanufacturing of the cartridge and are unaffected by dynamic security.​

 

 

 

Non-HP ink cartridge use (Firmware Update)

Updates have been released to correct issues in certain affected printers - only as listed

 HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip

This document is for HP Officejet 6950, Officejet Pro 6230, 6810, 6820, 6830, 6970, 7740, 8210, 8610, 8620,

8630, 8640, 8660, 8700, X451dn/dw, X476dn/dw, X551dw, X576dw, PageWide 300, 400, and 500 printers.

 

Related to “Which ink?”

 Ink Usage in Inkjet Printers

 

Which cartridges work with my HP printer?

Section FAQ

Topic > Can I use ink or toner cartridges not manufactured by HP?

 

----------------------------------------------------------------------

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Joe4results 

 

Welcome to the HP English Community --

 

Most HP printers are protected by Dynamic Security.

 

The protection is switched off in a few (specific and much) older printers.

 

According to the documentation, the protection can be switched off in select Laser printers.

See the user manual for the printer.

 

In general, and unless specified for the particular printer, ink cartridge(s) must all have an HP chip.

 

Not all third party ink sellers use HP chipped ink -- see the seller for help with any not-HP ink.

 

Details...

-------------------- --------------------

 

Which Ink Can be Used in the Printer?

 

 HP Ink - Learn About Supplies

 

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

 

 

Excerpted from the document

HP printers are designed to work with Original HP Ink and toner cartridges. As is standard in the printing Business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.

Dynamic security

Dynamic security equipped printers are intended to work only with cartridges that have new or reused HP chips or electronic circuitry. The printers use the dynamic security measures to block cartridges using non-HP chips or modified or non-HP electronic circuitry*.  Original HP cartridges that retain the original HP chip or electronic circuitry enable the refilling, reuse, or remanufacturing of the cartridge and are unaffected by dynamic security.​

 

 

 

Non-HP ink cartridge use (Firmware Update)

Updates have been released to correct issues in certain affected printers - only as listed

 HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip

This document is for HP Officejet 6950, Officejet Pro 6230, 6810, 6820, 6830, 6970, 7740, 8210, 8610, 8620,

8630, 8640, 8660, 8700, X451dn/dw, X476dn/dw, X551dw, X576dw, PageWide 300, 400, and 500 printers.

 

Related to “Which ink?”

 Ink Usage in Inkjet Printers

 

Which cartridges work with my HP printer?

Section FAQ

Topic > Can I use ink or toner cartridges not manufactured by HP?

 

----------------------------------------------------------------------

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.