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HP Recommended
CZ152A

Did not receive ink cartridges in HP Officejet 4620 packaging

2 REPLIES 2
HP Recommended

I can’t setup without it

HP Recommended

@Cyntg-1101001

 

The printer cannot be set up without associated SETUP ink cartridges installed. If you purchased a new HP printer that requires SETUP ink cartridges but did not come with SETUP ink cartridges, please reach out to the HP Support in your region for further course of action.

 

Hope this helps!

 

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TEJ1602
I am an HP Employee

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