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‎08-21-2024 07:07 AM - edited ‎08-21-2024 07:24 AM

HP Recommended
Product: HP LaserJet Pro MFP M130fw
Operating System: Microsoft Windows 10 (64-bit)

This printer is wrongly dimensioned, it's configured as A4, but when I print something, it cames in the superior left border.
I have already checked HP Smart, HP Doctor Scan and reset the printer, but nothing has worked.

Category:
2 REPLIES 2

‎08-21-2024 07:10 AM

HP Recommended

Hey @LucasRubio !

Hope your doing fine!

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.


Thank you for your understanding.

Regards.

JessikaV
HP Support Community Administrator

--------------------------------------------

Olá @LucasRubio ,

Espero que você esteja bem!

Obrigado por visitar nossa Comunidade de Suporte HP em inglês. Só podemos responder a postagens escritas em inglês. Para garantir uma resposta rápida, seria aconselhável postar sua pergunta em inglês.

 

Obrigado pela sua compreensão.

 

Atenciosamente.

JessikaV
Administradora da Comunidade de Suporte HP

I work on behalf of HP
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‎08-21-2024 07:11 AM

HP Recommended

Hello @LucasRubio , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/br-pt/document/ish_5407782-5480981-16

 

https://support.hp.com/br-pt/document/c01287456

 

If the error persists, I recommend calling a technical assistant. Or if it is under warranty, open a ticket with HP in Brazil

 

Regards

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