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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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mabonett
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Message 1 of 2
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Flag Post

Disable Cartridge Protection - HP ENVY 5000 Series

HP Recommended
HP ENVY 5030 All-in-One Printer
Microsoft Windows 10 (64-bit)

I cannot seemingly disable HP cartridge protection on this device anywhere. Just spent £20 on some non-branded cartridges (because HP's are far too expensive for the ordinary consumer) and they will not work with my printer. They're the correct model & both installed correctly - just keep getting "Cartridge Error".

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Valsimot
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Message 2 of 2
Flag Post
HP Recommended

Cartridge protection has nothing to do with using non-branded cartridges.

 

Cartridge protection protects the current cartridge to a device protecting it so it can't be used in another printer.




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