Hello. I just bought new ink cartridges and installed them only to receive a "Do not use SETUP cartridges" error. I've looked at the forum and the internet and I from that research, now understand that SETUP cartridges are only for initial use, and I assume only come with a new printer.
Well, I looked at my new cartridges, purchased a few days ago at Target, and they do indeed say "Setup" on them. The packaging they came in does not say Setup anywhere on it. So... what now? I'm certain Target won't take back open and apparently used inkjet cartridges, but somebody owes me $50 or a set of cartridges that will actually work.
Apologies for the inconvenience. Yes, the setup ink cartridges come with the printer that is used to initialize it. Please reach out to the HP Technical Support team in your region regarding the replacement options for these ink cartridges.
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