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‎11-28-2020 07:10 PM

HP Recommended
Product: HP ENVY 5020

Hi, I had a question about the HP Instant Ink page count. I was wondering that if we did a print job, but suddenly cancelled it on the printer, would the pages that I cancelled still count towards my HP Instant Ink Plan pages, even though I actually didn't print anything out and I cancelled it before anything printed? But a blank page came out after cancelling? Please do respond to this question as it would really help me. Thank you.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2020 06:19 AM

HP Recommended

@Afreena, Welcome to the HP Support Community!

 

If the printed page is blank, it will not be counted. But, if there is any print, even a letter, it will be counted as 1 page.

To know how to check your page count, refer to - View Your Page Count

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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1 REPLY 1

‎12-02-2020 06:19 AM

HP Recommended

@Afreena, Welcome to the HP Support Community!

 

If the printed page is blank, it will not be counted. But, if there is any print, even a letter, it will be counted as 1 page.

To know how to check your page count, refer to - View Your Page Count

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Was this reply helpful? Yes No
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