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ENVY 5055 won't print word documents

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HP ENVY 5055
Microsoft Windows 10 (64-bit)

When ever I print a word document, it prints as blank.

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Assuming "other" documents print...

This could be the result of a conflict - for example, Paper Type / Paper Size.


Make sure the Printer is selected in Word document > File > Print

Check the options in Printer Properties


What else?

I would guess that you certainly have the Full Feature Software installed.

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories 


Check to make sure the printer is the "default" printing device.

Verify / Adjust the “Default” printing device (Default Printer)


Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default



Open Control Panel > icon view > Devices and Printers > Right-Click on printer > Set printer as Default



What else?

Export the Word document as a PDF file and print that.


Adobe Reader DC – Needed Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software


NOTE:  Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.


Open the PDF file in Adobe Reader DC 

Click the print icon

Adjust the settings in the main menu.

Open Properties

Select a shortcut (if you have one made), else select a plain shortcut

Adjust Media type (kind of paper)

Adjust Paper Size (watch out - not all paper sizes can be printed in Booklet / duplex)

Adjust Source (Tray)

Click OK to save and leave the Properties menu

When ready, Click Print


General Example

Manage Print Output with Print Preview_PDF_1FManage Print Output with Print Preview_PDF_1F



Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5055 All-in-One Printer 


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