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‎03-14-2021 04:12 PM

HP Recommended
Product: ENVY 5660
Operating System: Microsoft Windows 10 (64-bit)

Have a solid blue wireless icon on.  Ink supply is OK.  Printer sounds like it is printing, but all I get is an ejected blank sheet of paper.

Category:
1 REPLY 1

‎03-17-2021 03:16 AM

HP Recommended

@BigD91, Welcome to the HP Support Community!

 

I understand the printer is printing blank sheets. Let us try these steps:

 

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Clean the ink cartridges(twice) and print a quality page as mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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