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‎09-01-2022 10:19 AM

HP Recommended
Product: HP ENVY 6055 All-In-One Printer
Operating System: macOS 12.0 Monterey

I recently bought an HP printer second hand that has never been set up or used. I bought the correct ink, but my printing is giving me an error message, asking me to install the “SETUP Ink,” which I do not have. Apparently you cannot purchase this and HP isn’t allowing me to contact anyone for help as the warranty has expired. Hoping someone gets in touch to help resolve.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-08-2022 07:02 AM

HP Recommended

@LTB001

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, and I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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5 REPLIES 5

‎09-02-2022 02:36 PM

HP Recommended

Hoping HP support can send me bypass directions as they haven on other posts of this nature on this forum. 

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‎09-08-2022 07:02 AM

HP Recommended

@LTB001

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, and I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎09-15-2022 12:54 PM

HP Recommended

Hi, i have a hp envy 6234 that i did a factory reset on as i got it second hand but i do not have any setup cartridges so can you please send me a message on how to bypass this. 

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‎09-15-2022 12:55 PM

HP Recommended

I'm having the same issue, please can you help me out

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‎10-01-2022 05:20 PM

HP Recommended

I have come across this same issue on my ho envy 5052 and am in need of assisstance

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