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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
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Envy 5030

HP Recommended
Envy 5030
Microsoft Windows XP

Hello i have a error message abuot my tricolor cartridge. I tried to clean and reset but it's no working. How i can recive a new cartridge with my plan? 

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HP Recommended

Hello @Borto17 ,
Welcome to the HP Support Community!

 

I have found this solution.


Regards
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

German community:
created 11,631 posts + generated 1,114 solutions + received 1,654 kudos




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Thanks but i alredy read that solution and i still need help from the HP support for order a new cartridge. But anyway thanks for try to help. 

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HP Recommended

HI,

 

you can find help here for order a new cartridge.


Regards
Andreas




I'm not an employee of HP, I'm as volunteer here.
Requests via Private Messages (PM) cannot be answered.
0 Kudos
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