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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-03-2021 12:46 PM

HP Recommended
Product: Hp Envy 5660

No printer error messages. 

Category:
2 people had the same question
1 REPLY 1

‎05-06-2021 06:36 AM

HP Recommended

@BrendaVan, Welcome to the HP Support Community!

 

Is it the black or the color that has issues?

You may insert one ink cartridge at a time to identify the defective ink cartridge.

 

Try making a standalone copy in black and color to check if it prints fine. By this, we can conclude if this is a hardware or a driver issue.

Check the ink levels from the printer control panel and replace any low/empty ink cartridges.

 

Make sure you have tried the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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