(Error Code: UA_200_OWSVD00001)-cannot compete initial set up/activate hp+-new4120 e

[Suchetha]

Deskjet 4120e -show ink cartridges empty/ don’t use ink cartridges status , can’t finish setup/complete initial hp+ account settings 

[Alden4]

Hi @Suchetha,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.  

It seems that you are encountering an error with activating HP+ on your new printer. The error code "UA_200_OWSVD00001" indicates that there is an issue with the activation process. Here are a few steps you can try to resolve the issue.

1. Ensure that your printer is connected to the internet and that your internet connection is stable.
2. Check if your printer has the latest firmware installed. If not, update the firmware and try activating HP+ again.
3. Clear the cache and cookies on your web browser and try activating HP+ again.
4. Try activating HP+ using a different web browser or device.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support