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‎09-27-2021 08:52 AM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (32-bit)

Even after doing all of the suggested solutions for errors with ink cartridges, my printer is still giving me this error message about the Instant Tricolor cartridge that I was sent. I need a solution urgently as my work assignment rely on a functioning printer.

Category:
1 REPLY 1

‎09-30-2021 07:23 AM

HP Recommended

@AaronAung, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print due to this error. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

 

Kindly perform the steps mentioned in this document - Ink cartridge error

 

If the error persists, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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