• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-24-2024 07:49 AM

HP Recommended
Product: HP OfficeJet Pro 8725 All-in-One Printer

I have an HP OfficeJet 8725.  I recently got an error message which said:  “There is a problem with the supply system.”  The message seemed related to the yellow ink cartridge.  I have tried all of the recommended fixes.  I updated my firmware.  I installed new HP ink cartridges in all applicable slots.  I removed, inspected and cleaned the entire printhead.  I restored all factory settings.  I rebooted the printer in every way possible.  Nothing works.  Any other suggestions would be most welcome.  I hate to throw away a perfectly good printer.  However, right now, the printer is completely locked down.  I cannot print, copy or scan.  I cannot align the printhead in settings.  I cannot clean the printhead in settings.  Even though all of the ink cartridges re brand new, the printer says that yellow is empty and the other cartridges are  extremely low on ink.  Many thanks for any advice.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.