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Ovi-P
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Error: use setup cartridges - HP Envy Photo 7134

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HP Envy Photo 7134
Microsoft Windows 10 (64-bit)

Hi, 

I just bought an Envy 7134 and when I started it, it was requesting for setup cartridges which I don’t have. 
I’ve performed a reset for the printer from its menu, but I still get the error message about the printer requesting the setup cartridges.

 

Can someone please help me out? I’ve seen many people solved this problem here.

 

Regards,

Ovi

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Kumar0307
HP Support Agent
HP Support Agent
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@Ovi-P, Welcome to the HP Support Community! I’m here to help.

 

I understand you do not have the setup ink cartridges. Did you perform an OOB reset on the printer? This is the only way to resolve this issue.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Kumar0307
HP Support Agent
HP Support Agent
22,188 22,189 1,605 1,891
Message 2 of 2
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@Ovi-P, Welcome to the HP Support Community! I’m here to help.

 

I understand you do not have the setup ink cartridges. Did you perform an OOB reset on the printer? This is the only way to resolve this issue.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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