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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
cinusr
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Exchange unused ink cartridges after buying a new printer

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We had an HP officejet 8610 for years and loved it, but it finally died, and we had to get a new Printer, we got an HP OFFICEJET PRO 7740 WIDE.  But our old ink is not compatible, how can we exchange it for  compatible ink? We have  like 6 new ink cartridges that we are now stuck with and they were not cheap.

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Kumar0307
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@cinusr, Welcome to the HP Support Community!

 

I understand you have unused ink cartridges that belong to the old printer which you would like to exchange. Please reach out to the HP Technical Support team in your region for assistance

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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