Good evening, I have a 2720e, during configuration it asks me for the color setup cartridge. But I e

[Ander1965]

2720e

[Alden4]

Hi @Ander1965,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

The HP 2720e is a printer model that requires an initial setup of cartridges before it can be used. During the setup process, the printer will prompt you to install the color setup cartridge.

The color setup cartridge is a special cartridge that is used to calibrate the printer's color settings. It contains a mix of colors that are used to ensure that the printer is capable of producing accurate and consistent colors.

To install the color setup cartridge, follow these steps:

• Open the printer's cartridge access door. This is usually located on the front or top of the printer.
• Wait for the carriage to move to the center of the printer.
• Remove the protective tape from the color setup cartridge.
• Insert the color setup cartridge into the correct slot. The color setup cartridge slot is usually labeled with a "C" or "Color" icon.
• Push the cartridge firmly into the slot until it clicks into place.
• Close the cartridge access door.
• Wait for the printer to recognize the cartridge and complete the calibration process. This may take a few minutes.

Once the calibration process is complete, you can continue with the printer setup and begin using your HP 2720e printer.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support