cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
1 0 0 0
Message 1 of 2
42
Flag Post

Got error message when installing HP950 cartridge- not printing

HP Recommended

When installing my new HP950 cartridge, I got this error message:  "There is a problem with the printer or ink system.  Turn printer off then back on.  If problem persists, call HP."  The problem persists.  Before contacting, I tried a second new cartridge.  Same problem.  Pulled the plug from the wall, put it back in - no luck.  Checked the printer status on my computer.  No jobs waiting.  Now what?

1 REPLY 1
Level 17
Level 17
29,762 29,481 5,089 11,709
Message 2 of 2
Flag Post
HP Recommended

Hi,

Such an error occur due to a paper path problem, Check for obstructions in the carriage path, reset the printer as described, if those steps do not resolve the problem, I afraid it requires servicing the printer:

https://support.hp.com/in-en/document/c03439615

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation