When installing my new HP950 cartridge, I got this error message: "There is a problem with the printer or ink system. Turn printer off then back on. If problem persists, call HP." The problem persists. Before contacting, I tried a second new cartridge. Same problem. Pulled the plug from the wall, put it back in - no luck. Checked the printer status on my computer. No jobs waiting. Now what?
Such an error occur due to a paper path problem, Check for obstructions in the carriage path, reset the printer as described, if those steps do not resolve the problem, I afraid it requires servicing the printer:
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