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‎04-18-2025 04:53 PM

HP Recommended
Product: HP OfficeJet Pro 8139e All-in-One Printer

I'm hoping someone can help me...I inadvertently threw out the starter kit box for my OfficeJet Pro 8139e All in One...apparently there had specific codes for my promo ink.  Is there any way to recover this info?  

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1 REPLY 1

‎04-19-2025 02:27 PM

HP Recommended

Hi @PoePoesFleas,

 

Welcome to the HP Support Community! 

 

Thank you for reaching out! I understand how easy it is to accidentally misplace packaging, especially with everything going on during setup.

 

Just to assist you better, are you currently facing any issues using the printer without the starter kit? For example, is the printer not allowing you to bypass the setup cartridges or showing any specific error messages?

 

Let me know what’s happening on your end so I can guide you with the next best steps.

 

Warm regards,

Kuroi_Kenshi
I am an HP Employee

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