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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
LtDanIsTheMan
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HP 0835 Setup Cartridges

HP Recommended
HP OfficeJet Pro 8035
macOS 10.14 Mojave

I recently bought, what was apparently, a refurbished 8035.  The printer cartridges that it came with are not the original SETUP cartridges.  The printer seems to be working perfectly fine otherwise, but I keep getting error messages.  I've tried doing a semi/full reset.  I've tried disabling the trade supplies at OOBE.  Please help.  

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @LtDanIsTheMan,

 

I'd like to help!

 

We can perform a factory defaults on the printer to resolve the issue

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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