HP 3830 PRINT IN COLOUR

[LESD2]

good day

my hp 3830 is set to print in black and white as default

i need to print some documents in colour

please advise how this is done

Thanks 

[ShlomiL]

Hi,

What is your operating system?

Is the printer connected wirelessly or with a USB cable?

Assuming this is Windows 10 and the printer is connected through the wireless network, try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi