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‎09-20-2020 04:35 AM

HP Recommended
Product: DeskJet 3835
Operating System: Microsoft Windows 10 (64-bit)

In the middle of prints I received this message, I only use original ink cartridges, I tried a new ink cartridge and the same message, what will do please help me

Category:
3 REPLIES 3

‎09-22-2020 09:45 AM

HP Recommended

@Ranioz

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05365403

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎09-24-2020 12:00 AM

HP Recommended

I tried everything but it does not work...

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‎09-24-2020 12:57 PM

HP Recommended

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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