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Hello

 

I bought a printer hp 6232 but there is no SETUP cartdridges on it. I bought the hp ones (303) and i have installed them but I keep getting the message Use setup cartdridges, How can i bypass it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Paulinho_1,

 

Thank you for sharing the above information.

 

I've sent you a private message with the instructions to override the setup ink cartridges by using genuine HP ink.

 

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

8 REPLIES 8
HP Recommended

Hi @Paulinho_1,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with setting up your printer without the setup ink cartridges.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Where the setup ink cartridges missing in the box?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hi Irwin6 and txs for your reply.

 

It's an old printer, model 6232, with no setup cartridges.

I will print from a Chromebook or a laptop with Windows 11.

HP ENVY Photo 6232

Product N. K7G26B

FPU N. K7G18-64003

 

Txs for your help.

Regards

 

HP Recommended

Hi @Paulinho_1,

 

Is this the first time you are setting up your printer or was the printer hardware setup once before?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Txs for replaying.

 

It's the first time.

 

Txs for helping

HP Recommended

Well, no one can help? Just give me the "directions to the oobe", if not, I´ll have to return the printer and get a refund.

 

Hoping that someone will help.

 

Regards

HP Recommended

Hi @Paulinho_1,

 

Thank you for sharing the above information.

 

I've sent you a private message with the instructions to override the setup ink cartridges by using genuine HP ink.

 

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Thank you Irwin6, it works.

 

Now I have a working printer; no refund to me.

 

🤣🤣🤣Better this way.

 

Thank you for your time and patience.

 

Regards

HP Recommended

Hi @Paulinho_1,

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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