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‎01-04-2021 06:28 PM

HP Recommended
Product: macbook air
Operating System: macOS 10.15 Catalina

Hi,

My HP Envy Photo 7155 ink jet printer prints photos that are darker than they appear on my computer (Macbook Air) or phone (Iphone11) screen. Is there a way I can fix this?

 

-Jchoi21

Category:
1 REPLY 1

‎01-14-2021 12:02 PM

HP Recommended

@jchoi21, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • What happens when you make photocopies on the printer?
  • Do the text documents print fine?
  • Have you checked the print driver settings?

Meanwhile, refer to the document HP Printers - How to Print Photos (Mac) for help with printing photos.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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