• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-21-2025 07:14 PM

HP Recommended

1000608023.jpg

 

Category:
1 REPLY 1

‎02-26-2025 03:47 AM

HP Recommended

@Dolaolowu, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP 8710! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand you're facing a supply system issue with your HP OfficeJet Pro 8710, and replacing the indicated cartridge hasn’t resolved it. I’m attaching a link with detailed troubleshooting steps that you can follow:

 

HP Support Troubleshooting Guide 

 

Please go through the steps and let me know how it goes. If the issue persists, share any error messages or additional details, and I’ll be happy to assist further.  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.